Perspectives

The convergence of internet technologies, cloud computing, and augmented analytical tools to interpret the rivers of data flowing through our now connected physical world is enabling the re-imagining of new business opportunities and whole industries. It's an exciting time to be involved in innovation, in harnessing this exponential level of change to deliver superior customer experience, and drive profitable growth. Yet it seems that meaningful innovation, in a world where all systems are becoming inter-connected, is now harder than ever to execute, whether you're the start up or the incumbent.  Transforming long established industries, whether automotive, pharmaceuticals, service or healthcare, requires sophisticated knowledge of regulations, testing protocols, and traditional physical assets in addition...

Having a very clear view of your customers, their problems, the business you're in and how this may be restructured to deliver enhanced value has never been more critical. Agile startups are harnessing innovative technologies to disrupt, transcend and pick off the lucrative elements of businesses posing a threat to every industry. For Australian retailers, one of the greatest perceived threats is the imminent arrival of Amazon - no longer a startup but a behemoth - which continues to pursue a relentless program of agile, lean start up style experimentation as it strives to win across all categories of retail.  Amazon's ambition is to be the 'everything retailer', to generate more revenue that Walmart, and in order to do...